Contact information

We’re Here to Help😀

Questions about your order, product, refund, or delivery? Send us a message and our Customer Care team will be happy to help.

Customer Care

Email: support@beezoonu.com

We aim to respond within 1–2 business days, Monday through Friday, excluding U.S. federal holidays. Response times may be longer during launches, promotions, and holiday periods.

For the fastest assistance, please include:

- Your order number
- The email address used at checkout
- A brief description of your question or issue
- Clear photos of the product and shipping packaging if your order arrived damaged, defective, incomplete, or incorrect

Returns and 90-Day Guarantee Requests

Email support@beezoonu.com with the subject line “90-Day Guarantee — Order #[ORDER NUMBER]”. Please review our Refund Policy before submitting a request. Do not mail a return without written authorization from our Customer Care team.

Shipping Support

For delayed, missing, or delivered-but-not-received packages, include your order number and tracking number. Please review our Shipping Policy for the recommended steps and reporting windows.

Privacy Requests

To ask a question about your personal information or exercise a privacy right, email support@beezoonu.com with the subject line “Privacy Request.” We may need to verify your identity before completing certain requests.